Florence Filter is seeking an energetic and motivated Customer Service Representative to support our current customer base and provide them the best service possible.
Responsibilities
- Customer communication
- Territory/Industry management
- CRM management
- Relationship building
- Problem solving
Must Have
- Detail oriented
- Technology proficient
- Excellent communication skills
- Highly autonomous
- Friendly, energetic personality
Nice to have
- 1 year+ Experience in Sales/Marketing
- Additional languages
- Google Workspace experience
- Data analysis skills
Job Duties
- Manage a Territory/Industry of current customers
- Make Outbound Calls to customers for reorder
- Take inbound calls from customers and put in orders
- Update information in the CRM
- Track order status
- Build relationships with current customers
- Account Management (identifying customer’s buying cycles and following up at the right time)
- Present product information
- Mediate customer issues
About Our Company
Compensation / Benefits
- Hourly Compensation
- Performance based commission structure (uncapped commissions!)
- We contribute to half of the Medical/Dental costs of your plan if you choose to enroll
- Accrued Paid Time Off
Compensation structure
- Earn a percentage for New and Reactivation customers
- Residual commission for Existing/Recurring customer orders
- Uncapped commission structure
- Additional Incentives/Spiffs/Bonuses
Work Hours
Full-time Position
Office Hours M-F from 7:30am-4:30pm
